Before you continue...

Policies
Prior to booking:
All clients must provide the following information prior to booking their eyebrow or lip service:

1. Full name
2. Virgin brows / lips? : Yes/No
3. Three Clear photos of the procedure area
Please text the required info to Stephanie at (714) 949-9495.

APPROVAL IS REQUIRED BEFORE BOOKING.
Please submit the required info and do not proceed to book an appointment without receiving approval to do so.
photo submissions
  • Photos must be free of makeup and/or filters
  • Clear and taken in good lighting
  • Please inform me if ANY prior work has been done on the procedure area, (regardless of how old or faded the tattoo is). If prior work has been performed, please include "Correction Approval" in your text message.
  • 3 photos will be required: (head turned slightly left, right, and facing forward)
    (Below is an example of how photos should be taken for eyebrow inquires. If submitting photos for Lip Blush service, please keeps lips within the center of the image, and taken with the same angles)
  • Returning clients of Dollface Permanent Makeup who were originally Corrections must resubmit photos prior to booking an Annual Touch Up.
  • Failure to text the required info can result in a forfeit of deposit and cancelation of appointment.

DEPOSITS:

A non-refundable deposit will be required to book for any appointments for tattoo services and training courses. The deposit will be added towards the full amount of the selected service(s) the day of. Deposits are not refundable and/or transferable under any circumstances and will automatically be forfeited if the following occur:

  • Approval is required prior to booking an appointment. Please do not book without submitting the Required Info (see above: "Prior to Booking") and gaining approval to proceed. Failure to receive approval prior to booking will lead to a forfeit of deposit and cancelation of appointment.
  • Clients who come in to their appointment sick will be sent home, their deposit forfeited, and appointment canceled. Please be respectful towards everyones health.
  • Clients are allowed 2 reschedules outside of the 1 week timeframe.
  • Reschedules/Cancellations made within 1 week of your appointment will be a forfeit of deposit and a new deposit will be required to book another date.
  • All appointments are based off of current availability and pricing.
  • If (re)scheduling for your Required Touch Up, the date must not exceed 6 months from your initial procedure.
  • If you are more than 20 minutes late to your appointment, your appointment will automatically be cancelled for the day and your deposit will be forfeited. This rule will be strictly enforced. (Please consider traffic or any other problems that may arise. Tardiness leads to pushing back all of the day's appointments, and it is unfair to your artist and to the other clients. Please be considerate of everyone’s time.)
  • Failure in booking the correct service may result in a loss of deposit and cancelation of the appointment
    (eg: booking for Ombré virgin brows when client needs a Correction instead).
  • CLIENTS WHO NO SHOW, or cancel/reschedule the day of their appointment will automatically have their deposit forfeited, charged for the FULL REMAINING BALANCE of the service(s) booked, and will not be allowed to schedule future appointments again.

Please be mindful of our "No Guest(s)" Policy, as the environment is not ideal for children, pets, or waiting guests due to the lengthy procedure time which can be uncomfortable and distracting for your guest(s) and for myself as the artist. If an exception must be made please contact me directly.
Disclaimers
We will be working together to create a shape that fits your unique facial structure. Please be mindful that human faces are naturally asymmetrical, we ask all clients to carefully examine and approve each predraw before starting all tattooing procedures. Results may vary depending on the client's skin, bone structure, fatty tissue, muscle pull, scarring, existing pigment (old tattoos, if any), natural hair growth, lifestyle, age, sun exposure, diet, health and/or compliance with Pre-care and Aftercare.

We are not responsible and/or liable for any changes in shape or color once you leave our studio. Although we give our best efforts to provide you with optimal results, there are many factors that contribute to the overall look, healing process, and retention of your tattoos, which can result in a less than desirable outcome. It is crucial for clients to follow Pre-Care and After Care Instructions to help produce the best results possible. Permanent makeup is an art and results are never guaranteed (if you require additional touchup(s), appointments will be based on current availability and prices).

Photos, videos and audios taken before, during or after your procedure will be owned by Dollface Permanent Makeup and may be used for promotional/marketing services on our social media, websites or other business related platforms.

It is the client’s responsibility to read Policies, Pre/After Care, Contraindications, Disclaimers, and Appointment Reminders in its entirety; once a deposit has been made, it is an automatic agreement to accept and comply.

Prices, policies and promotions are subject to change at any time.

Since this is a service, all transactions will be final. There will be no refunds on deposits or remaining balances for appointments and/or trainings.

We reserve the right to refuse service to anyone.
Ineligibility
Those who have the following will be ineligible for permanent makeup:

  • Actively Positive with Corona Virus
  • Under the age of 18
  • Pregnant or nursing
  • Diabetic (insulin dependent)
  • Actively on anticoagulants, blood thinners, or long term use of aspirin, tylenol, and/ or ibuprofen.
  • Autoimmune Disease
  • Glaucoma
  • Hyper pigmentation or hypo pigmentation
  • Blood disorders
  • Heart conditions
  • Prone to keloids
  • Allergies to Lidocaine or Epinephrine
  • Botox/Facials/Peels/Microdermabrasions/Lasers within 1 month of procedure
  • Post inflammatory hyperpigmentation
  • Use of Accutane / Retin A within the last year
  • Use of Latisse or any other eyelash/brow growth serums within 6 months
  • Allergies to metal and/or color
  • Poor reactions to prior tattoos
  • Open wounds, rashes, and/or any skin conditions on the procedure area
  • Undergoing / scheduled for Chemo
  • Epilepsy / Prone to fainting
  • Allergies to pigments or topical anesthetics
  • Lupus
  • Clients who have undergone organ transplant
  • Clients with skin conditions (Eczema, dermatitis, rosacea, psoriasis, etc)
Ultimately your safety is our priority. If you have any medical issues that you feel might be a contraindication, then we suggest you receive clearance from your health care provider/physician prior to receiving any procedures at Dollface Permanent Makeup. A Doctor's note will need to be provided.
COVID 19 Guidelines & Safety Measures
  • Our studio will not be accepting clients who are actively Positive with the Corona Virus. If you are currently Positive of CoVid-19, you will not be able to schedule/arrive to your appointment until a recent Negative test result is provided.
  • We ask our clients to please send a text upon arrival to (714) 949-9495 and to wait in the car until called upon. We will let you know when we are ready to service you.
  • Clients are required to wear a brand new mask before entering the studio. If you do not have a mask, please inform your artist ahead of time and a mask will be provided for you.
  • All clients will be subject to a touchless forehead temperature check as soon as they walk into the studio. If there is a fever (temperature exceeding 98.6 F) or any symptoms of illness, the appointment will be cancelled, the deposit will be forfeited, and a new appointment and deposit will need to be made.
  • Clients will be required to set aside their belongings and wash their hands prior to filing out the required paperwork.
  • No additional guests will be allowed, unless it is absolutely necessary to have a translator to assist the client in filling out the required paperwork. After the paperwork is complete, the guest will need to leave the studio to minimize the number of bodies within the studio.
  • Cellphones, purses and other accessories must be kept away from the procedure area, and must not be handled during the session. Please keep personal items to just the essentials. No food or drinks.
Prep
  • Please do not forget to submit photos of your bare brows to (714) 949-9495 if you have not already done so. Failure to comply may result in a forfeit of deposit and cancelation of appointment.
  • Once your appointment has been booked, clients will receive an email a few days prior to the appointment that contains important instructions and details. It is the client's responsibility to read it in its entirety. (Please check your spam folder if you have not received the email)
  • If you are feeling sick or unwell, please notify us immediately.
  • Do not pick, tweeze, wax, thread, perform electrolysis before the procedure.
  • Do not tan prior to the service, or have a sunburned face.
  • Avoid any types of facials/botox/injections one month prior to your appointment.
  • Discontinue use of chemical peels, Retin A, Retinols, Vitamin A creams and other topic medications and/or exfoliants at least 3 months prior to the appointment.
  • Do not work out the day of the procedure.
  • Do not take Fish Oil, Vitamin E, Asprin, Ibuprofen or pain relievers (they are blood thinners).
  • Do not wax or tint your eyebrows prior to the procedure.
  • Do not drink alcohol, tea, coffee, soda or energy drinks 24 - 48 hours before your appointment.
Day Of
  • Please bring a valid form on ID if this is your first visit to Dollface Permanent Makeup
  • Please wear your makeup when you come for your appointment, as we will be taking plenty of Before & After photos. This helps provide an idea (for your artist) of how you like to style your eyebrows. It is advised to bring your makeup kit with you, as your artist will be wiping your brows/forehead often, it may be beneficial to "touch up" your makeup prior to getting your After photos taken.
  • Payments can be made via Cash, Venmo, Paypal, Zelle or (all major) credit cards, however, all card transactions will have an additional 3% transaction fee added to your total.
  • Please arrive in a timely manner to your appointment. Be wary of possible traffic on the way, being late will result in a loss of deposit, and will require a reschedule. (Policies can be viewed on our website).
  • Please be mindful of our "No Guest(s)" Policy, as the environment is not ideal for children, pets, or waiting guests due to the lengthy procedure time, which can be uncomfortable/distracting for your guest(s) and for your artist.
  • Clients will be required to fill out Health / Consent forms prior to every procedure. If a translator is required, it is the client's responsibility to bring a translator who can help assist in interpreting the forms (Please inform your artist ahead of time if you must bring a guest).
Aftercare
All clients will be given an After Care Kit at the end of their sessions. Kits will include detailed instructions, shower visors, and moisturizers that will help to properly care for the treated area(s).
General Rules of After Care (eyebrows):
  • Do not scratch, pick, or pull any of the scabs. Please allow the scabs to exfoliate naturally!
  • Do not partake in activities that will cause you to sweat during the healing process. Sweat will break down color pigments which will lead to poor retention, loss of color, and increase risk of an infection.
  • Avoid exposing your eyebrows to water, direct shower streams, saunas, steam, pools, salt water, and tubs.
  • Do not expose healing skin to the sun, tanning beds, pets, dust/dirt, smoke, or chemicals of any kind (ie: make up, toners, moisturizers, serums, etc) unless stated otherwise by the artist.
  • No Botox, Peels, Microdermabrasions, or Chemical Treatments for a minimum of 5 weeks.
What to Expect During the Healing Process:
During the Healing & Peeling process (lasting generally 7-14 days), your eyebrows will go through many phases as it sheds and develops your pigment.
  • Day 1 - 3 : After your procedure, your eyebrows will begin to oxidize, appearing darker, bolder, and possibly thicker. Minor swelling may occur but should disappear after the first 48 hours.
  • Day 3 - 5 : Your eyebrows may feel a little "tighter" or "harder" as your body is naturally absorbing and healing your brows by creating scabs. The tattoo may appear somewhat raised. The use of *(Non-powdered) oil blotting sheets may be used to gently absorb oil from your brows, if you have oily skin.
  • Day 5 - 7 : Brows will begin to rapidly exfoliate and should shed evenly if left alone. The color underneath the exfoliating skin may appear very light but will resurface with more color as the weeks go by. Please be patient and give the color a couple weeks to develop.
  • Day 8 - 14 : The exfoliation process should be nearing an end. Continue to allow the eyebrows to naturally exfoliate and avoid pulling, picking, or scratching the scabs.
* If you feel you are having a reaction or infection, please inform your artist and reach out to your physician.
* Please remember to book your Required Touch Up within 5-10 weeks of your initial   session. Eyebrow Tattoos require 2 sessions to complete (Initial & Required Touch Up).
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