Appointment Policies
Disclaimers
Ineligibility
TRAINING POLICIES
Policies
booking PROCESS:
Clients must get approval prior to booking an appointment, submission of the follow info is required:

1. Full name:
2. Virgin brows? Yes/No:
3. Photos of the procedure area:
‍Please text the required info to Stephanie at (714) 949-9495.
(See examples below)
*Virgin Brows: Brows that have never undergone any tattoo procedures
photo submissions
  • Photos must be free of makeup and/or filters
  • Clear and taken in good lighting
  • Please inform me if ANY prior work has been done on the procedure area, (regardless of how old or faded the tattoo is). If prior work has been performed, please mark "No" under Virgin Brows.
  • 3 photos will be required: (head turned slightly left, right, and facing forward)
    (Photo examples below)
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  • Returning clients of Dollface Permanent Makeup requesting an Annual Touch Up must submit the 3 photos of their current tattoo before booking. (Unnecessarily overworking the skin and overloading the skin with pigment can can create scar tissue and unflattering results. Only book Touch Ups on a need to basis to keep the integrity of your skin looking soft and natural.)
  • Failure to text the required info can result in a forfeit of deposit and cancelation of appointment.

DEPOSITS:

A non-refundable deposit will be required to book for all appointments. The deposit will be added towards the full amount of the selected service(s) that day. Deposits are not refundable and/or transferable under any circumstances and will automatically be forfeited if the following occur:

  • Failure to receive approval prior to booking will lead to a forfeit of deposit and cancellation of appointment.
    Please do not book without submitting the Required Info (see above: "Booking Process") and obtaining approval to proceed.
  • Clients who come in to their appointment sick will be sent home, their deposit forfeited, and appointment will be considered a cancellation. Please be respectful towards everyone's health.
  • Reschedules/Cancellations made within 1 week of your appointment will be a forfeit of deposit and a new deposit will be required to book another date.
  • Clients are allowed 2 reschedules outside of the 1 week timeframe.
  • All appointments are based off of current availability and pricing.
  • If (re)scheduling for your Required Touch Up, the date must not exceed 6 months from your initial procedure.
  • Please arrive on time. If you are more than 20 minutes late to your appointment, it will result in a loss of deposit and the appointment will be considered as a cancellation. This rule will be strictly enforced. (Please consider traffic or any other problems that may arise. Tardiness leads to pushing back all of the day's appointments and it is unfair to your artist and to other clients. Please be considerate of everyone’s time.)
  • Failure in booking the correct service may result in a loss of deposit and cancellation of the appointment
    (eg: booking for Ombré virgin brows when client needs a Correction instead).
  • CLIENTS WHO NO SHOW, or cancel/reschedule the day of their appointment will automatically have their deposit forfeited, charged for the FULL REMAINING BALANCE of the service(s) booked, and will not be allowed to schedule future appointments again.
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Please be mindful of our "No Guest(s)" Policy, as the environment is not ideal for children, pets, or waiting guests due to the lengthy procedure time which can be uncomfortable and distracting for your guest(s) and for myself as the artist. If an exception must be made please contact me directly.
Disclaimers
We will be working together to create a shape that fits your unique facial structure. Please be mindful that all faces are naturally asymmetrical. We request that all clients carefully examine and approve each predraw before beginning the tattoo procedure.

All tattoos are permanent and results may vary depending on client’s skin, body chemistry, lifestyle, age, health, medications, hormones, diet, sun exposure, and/or compliance with Pre/After Care. We are not responsible for any changes that occur once you leave the studio. Permanent makeup is an art and results can never be guaranteed.

Although we give our best efforts to provide you with optimal results, there are many factors that contribute to the overall look, healing process, and retention of tattoos, some of which can result in a less than desirable outcome. It is crucial for clients to follow Pre-Care and After Care Instructions to help produce the best possible results.

Permanent Makeup tattoos are a 2 part service: The Initial Session and Required Touch Up. The Required Touch Up should be booked within 5-13 weeks from the Initial Session (prebooking is strongly advised). Exceeding that timeframe will require additional payments. Please be aware if the Required Touch Up is booked beyond 6 months from the Initial Session, the appointment will be rejected and/or charged in full as another Initial Session. Please book accordingly.
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If clients require additional Touch Ups, (aside from the Initial and Required Touch Up) prices will be based on current availability and prices.

It is the client’s responsibility to book necessary appointments in a timely manner.

Photos, videos, and audio taken before, during, and after your procedure will be owned by Dollface Permanent Makeup and may be used for promotional/ marketing purposes on our social media, websites, and/or other business related platforms.

It is the client’s responsibility to read Policies (regarding appointments and payments), Precare, Aftercare, Contraindications, Disclaimers, and Appointment Reminders in its entierity. Once a deposit has been made, it is an automatic agreement to accept and comply.

Prices, Policies and Promotions are subject to change at any time.

Since this is a service, all transactions will be final. There will be no refunds on deposits and/or remaining balances (including all services and trainings).

We reserve the right to refuse service to anyone.
Ineligibility
Individuals who have the following may not be suitable and/or eligible for permanent makeup services.
‍
  • Actively Positive with Corona Virus
  • Under the age of 18
  • Pregnant or nursing
  • Diabetic (insulin dependent)
  • Actively on anticoagulants, blood thinners, or long term use of aspirin, tylenol, and/ or ibuprofen.
  • Autoimmune Disease
  • Glaucoma
  • Hyper pigmentation or hypo pigmentation
  • Blood disorders
  • Heart conditions
  • Prone to keloids
  • Allergies to Lidocaine or Epinephrine
  • Botox/Facials/Peels/Microdermabrasions/Lasers within 2 months of procedure
  • Post inflammatory hyperpigmentation
  • Use of Accutane / Retin A within the last year
  • Use of Latisse or any other eyelash/brow growth serums within 6 months
  • Allergies to metal and/or color
  • Poor reactions to prior tattoos
  • Open wounds, rashes, and/or any skin conditions on the procedure area
  • Undergoing / scheduled for Chemo
  • Epilepsy (prone to fainting)
  • Allergies to pigments or topical anesthetics
  • Lupus
  • Clients who have undergone organ transplant
  • Clients with skin conditions (Eczema, dermatitis, rosacea, psoriasis, etc)

(LIPS)

  • Smokers
  • Fillers within the last 2 months
  • Individuals who have experienced a cold sore must take an antiviral medication  at least 3 days before and at least 3 days after your lip blush appointment (unless otherwise advised by your physician.
Ultimately, your safety is our priority. If you have any medical issues that you feel might be a contraindication, then we suggest you receive clearance from your health care provider/physician prior to receiving any procedures at Dollface Permanent Makeup. A Doctor's note will need to be provided.

A non-refundable deposit will be required to book all Trainings. The deposit will be added towards the full amount due. Placing a deposit will be an automatic agreement to the following:

  • Deposits are not refundable and/or transferable under any circumstances, due to the reserved time and preparation that is required for setting up all classes.
  • Enrollment will not be official until a deposit has been made.
  • It will be the students responsibility to arrive on a timely basis.
  • Students who are sick or feeling unwell will not be allowed in class to protect the health of all members involved. Please be considerate and arrive in good health.
  • Students must be clear when selecting a Training Class. To avoid any complications please thoroughly read the descriptions of all the Trainings offered before booking.