Policies
Prior to booking:
All clients must provide the following information prior to booking their eyebrow or lip service:

1. Full name
2. Virgin brows / lips? : Yes/No
3. Three Clear photos of the procedure area
Please text the required info to Stephanie at (714) 949-9495.

APPROVAL IS REQUIRED BEFORE BOOKING.
Please submit the required info and do not proceed to book an appointment without receiving approval to do so.
photo submissions
  • Photos must be free of makeup and/or filters
  • Clear and taken in good lighting
  • Please inform me if ANY prior work has been done on the procedure area, (regardless of how old or faded the tattoo is). If prior work has been performed, please include "Correction Approval" in your text message.
  • 3 photos will be required: (head turned slightly left, right, and facing forward)
    (Below is an example of how photos should be taken for eyebrow inquires. If submitting photos for Lip Blush service, please keeps lips within the center of the image, and taken with the same angles)
  • Returning clients of Dollface Permanent Makeup who were originally Corrections must resubmit photos prior to booking an Annual Touch Up.
  • Failure to text the required info can result in a forfeit of deposit and cancelation of appointment.

DEPOSITS:

A non-refundable deposit will be required to book an appointment and will be added towards the full amount of the selected service(s) the day of. Deposits are not refundable or transferable under any circumstances and will automatically be forfeited if the following occur:

  • Approval is required prior to booking an appointment. Please do not book without submitting the Required Info (see above: "Prior to Booking") and gaining approval to proceed. Failure to receive approval prior to booking will lead to a forfeit of deposit and cancelation of appointment.
  • Clients who come in to their appointment sick will be sent home, their deposit forfeited, and appointment canceled. Please be respectful towards everyones health.
  • Clients are allowed 2 reschedules outside of the 1 week timeframe.
  • Reschedules/Cancellations made within 1 week of your appointment will be a forfeit of deposit and a new deposit will be required to book another date.
  • All appointments are based off of current availability and pricing.
  • If (re)scheduling for your Required Touch Up, the date must not exceed 6 months from your initial procedure.
  • If you are more than 20 minutes late to your appointment, your appointment will automatically be cancelled for the day and your deposit will be forfeited. This rule will be strictly enforced. (Please consider traffic or any other problems that may arise. Tardiness leads to pushing back all of the day's appointments, and it is unfair to your artist and to the other clients. Please be considerate of everyone’s time.)
  • Failure in booking the correct service may result in a loss of deposit and cancelation of the appointment
    (eg: booking for Ombré virgin brows when client needs a Correction instead).
  • CLIENTS WHO NO SHOW, or cancel/reschedule the day of their appointment will automatically have their deposit forfeited, charged for the FULL REMAINING BALANCE of the service(s) booked, and will not be allowed to schedule future appointments again.

Please be mindful of our "No Guest(s)" Policy, as the environment is not ideal for children, pets, or waiting guests due to the lengthy procedure time which can be uncomfortable and distracting for your guest(s) and for myself as the artist. If an exception must be made please contact me directly.
Disclaimers
We will be working together to create a shape that fits your unique facial structure. Please be mindful that human faces are naturally asymmetrical, we ask all clients to carefully examine and approve each predraw before starting all tattooing procedures. Results may vary depending on the client's skin, bone structure, fatty tissue, muscle pull, scarring, existing pigment (old tattoos, if any), natural hair growth, lifestyle, age, sun exposure, diet, health and/or compliance with Pre-care and Aftercare.

We are not responsible and/or liable for any changes in shape or color once you leave our studio. Although we give our best efforts to provide you with optimal results, there are many factors that contribute to the overall look, healing process, and retention of your tattoos, which can result in a less than desirable outcome. It is crucial for clients to follow Pre-Care and After Care Instructions to help produce the best results possible. Permanent makeup is an art and results are never guaranteed (if you require additional touchup(s), appointments will be based on current availability and prices).

Photos, videos and audios taken before, during or after your procedure will be owned by Dollface Permanent Makeup and may be used for promotional/marketing services on our social media, websites or other business related platforms.

It is the client’s responsibility to read Policies, Pre/After Care, Contraindications, Disclaimers, and Appointment Reminders in its entirety; once a deposit has been made, it is an automatic agreement to accept and comply.

Prices, policies and promotions are subject to change at any time.

Since this is a service, all transactions will be final. There will be no refunds.

We reserve the right to refuse service to anyone.
Ineligibility
Those who have the following will be ineligible for permanent makeup:

  • Actively Positive with Corona Virus
  • Under the age of 18
  • Pregnant or nursing
  • Diabetic (insulin dependent)
  • Actively on anticoagulants, blood thinners, or long term use of aspirin, tylenol, and/ or ibuprofen.
  • Autoimmune Disease
  • Glaucoma
  • Hyper pigmentation or hypo pigmentation
  • Blood disorders
  • Heart conditions
  • Prone to keloids
  • Allergies to Lidocaine or Epinephrine
  • Botox/Facials/Peels/Microdermabrasions/Lasers within 1 month of procedure
  • Post inflammatory hyperpigmentation
  • Use of Accutane / Retin A within the last year
  • Use of Latisse or any other eyelash/brow growth serums within 6 months
  • Allergies to metal and/or color
  • Poor reactions to prior tattoos
  • Open wounds, rashes, and/or any skin conditions on the procedure area
  • Undergoing / scheduled for Chemo
  • Epilepsy (prone to fainting)
  • Allergies to pigments or topical anesthetics
  • Lupus
  • Clients who have undergone organ transplant
  • Clients with skin conditions (Eczema, dermatitis, rosacea, psoriasis, etc)
Ultimately, your safety is our priority. If you have any medical issues that you feel might be a contraindication, then we suggest you receive clearance from your health care provider/physician prior to receiving any procedures at Dollface Permanent Makeup. A Doctor's note will need to be provided.